At Canopy SDA, we are committed to fostering a positive, respectful, and supportive online community. We have a zero-tolerance policy towards bullying, harassment, and inappropriate language on all our social media platforms. This policy outlines our commitment to maintaining a safe and welcoming environment for everyone.

Zero Tolerance for Bullying and Harassment

  1. Definition: Bullying and harassment include, but are not limited to, offensive comments or content related to race, ethnicity, national origin, gender, gender characteristic. This also includes threats, intimidation, stalking, and any form of unwanted attention or contact.
  2. Prohibited Behaviour:
    • Insults, derogatory comments, or slurs
    • Threats of violence or intimidation
    • Spreading false or malicious information
    • Repeated unwanted contact or harassment
    • Any other actions that demean, embarrass, or harm another individual

Zero Tolerance for Inappropriate Language

  1. Definition: Inappropriate language includes profanity, vulgarity, hate speech, and any language that is offensive, discriminatory, or intended to provoke a negative response.
  2. Prohibited Language:
    • Obscene language
    • Hate speech or discriminatory remarks
    • Language intended to harass, intimidate, or insult


  1. Monitoring: Our team actively monitors all social media platforms for compliance with this policy. We also encourage our community members to report any violations.
  2. Reporting: To report bullying, harassment, or inappropriate language, please contact us directly via hello@canopysda.au All reports will be taken seriously and investigated promptly.

    Additionally, please also use the report function available on the respective social media platform. The Trust and Safety teams of these platforms are also dedicated to addressing such issues and will take appropriate action.

    Canopy Living PTY LTD t/as Canopy SDA
    Registered NDIS Provider 4-HV3HZVC
    ABN: 30 649 902 698 | ACN: 649 902 698
    Mezzanine Level, 5-7 Macquarie Street Sydney NSW 2000
    Ph: 02 8320 6132 | email: hello@canopysda.au | web: canopysda.au

  3. Consequences:
    • Immediate removal of offending content.
    • Temporary or permanent banning of users who violate this policy.
    • Report of content to the relevant social media Trust and Safety Team.
    • Reporting of serious threats or harassment to appropriate authorities.

Commitment to a Safe Community

At Canopy SDA, we believe in the importance of respect, kindness, and inclusivity. We are dedicated to creating a safe and supportive space for everyone. By adhering to this policy, we can ensure our social media platforms remain welcoming and positive for all members of our community.